Refund policy

Returns and Exchanges Policy

 

At Prezzie with Soul, we prioritize your satisfaction with our personalized gifts. Please review the following guidelines for returns and exchanges:

Eligibility: Returns are accepted within 7 days for damaged, defective, or incorrect products.

Return Process: Contact us within 7 days with photos of the issue. Our team will assist you with the return.

Refunds & Replacements: Full refunds or replacements are available for faulty products or errors in personalization.

Conditions: Products must be unused, in original packaging, and with tags and accessories intact.

 

Note: All images on our website are for illustration purposes only. Due to color enhancements on different screens, the actual product may vary slightly in color and brightness.

 

For assistance, reach out to prezziewithsoul@gmail.com or +91 89627 90079.